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Catalogue

Administration

Minute-Taking Training - Online Instructor-led 3hours

3 hours

$450.00

The PD Training Minute Taking Training 3-hour, live online course will enable you to understand the important role of a minute-taker as well as efficiently recording all the important information discussed.

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Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - 3hours

3 hours

$450.00

Participants in this course will enhance and develop skills like setting and managing meetings, basic project management concepts, setting priorities and communicating effectively with all levels of staff.

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Advanced Skills for Elite Personal Assistants and Executive Assistants - 3hours

3 hours

$450.00

The PD Training Advanced Skills for Elite Personal and Executive Assistants training course teaches you how to develop the competencies for the advanced skills and flexibility needed to effectively provide a higher level of administrative and executive assistance.

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Business Communication

Facilitation Skills Training - Online Instructor-led 3hours

3 hours

$450.00

This course will give participants an understanding of what facilitation is all about, as well as some tools that they can use when facilitating small meetings with staff.

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Body Language Training - Online Instructor-led 3hours

3 hours

$450.00

You’ll learn how to read facial expressions, hand gestures, body posturing, voice variations and unconscious movements. You'll also be exposed to the differences in genders and how to use body language to your advantage.

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Active Listening Training - The secret of great communicators! - Online 3 hours

3 hours

$450.00

The PD Training Active Listening training course teaches you crucial skills like how to how to listen attentively, how to show real interest, how to understand what you've heard and how to respond appropriately.

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Business Writing Essentials for the Modern Workplace - Online Instructor-led 3hours

3 hours

$450.00

Participants will learn key business writing skills like planning the document content, writing for the reader, various conversational styles, the use or avoidance of industry jargon and multiple types of document styling.

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Managing Difficult Conversations Training - Online Instructor-led 3hours

3 hours

$450.00

This highly valuable and engaging course empowers professionals to handle difficult conversations with ease to achieve professional success and improve interactions amongst staff.

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Professional Telephone Skills - Online Instructor-led 3hours

3 hours

$450.00

You will learn key skills like improving your phone "voice", what words should never be used, how to use effective questioning techniques, dealing with angry customers, what to say when leaving voicemails, staying in control of the call and much more.

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Negotiation Training - Online Instructor-led 3hours

3 hours

$450.00

Learn key skills like how to lay the groundwork for a successful negotiation outcome, choosing preferred locations, identifying the key points you're willing to concede and when to walk away from the bargaining table.

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Email Etiquette Training - Online Instructor-led 3hours

3 hours

$450.00

Learn how to draft emails that are clear and concise and won't be misinterpreted by co-workers.

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Minute-Taking Training - Online Instructor-led 3hours

3 hours

$450.00

The PD Training Minute Taking Training 3-hour, live online course will enable you to understand the important role of a minute-taker as well as efficiently recording all the important information discussed.

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Communication Skills Training - Online Instructor-led 3hours

3 hours

$450.00

If you have ever wanted to communicate with more clarity and impact, in any of your relationships, then this course was designed for you!

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Conflict Resolution Training - Online Instructor-led 3hours

3 hours

$450.00

Learn key skills like how to compromise and negotiate, finding the root cause of the issue, the importance of forgiveness, anger management strategies and de-escalating challenging situations.

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Emotional Intelligence (EQ) Training - Online Instructor-led 3hours

3 hours

$450.00

After completing this 3hour course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language.

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Continuous Improvement

Lean Six Sigma Introduction - Online Instructor-led 3hours

3 hours

$450.00

This course has been developed to enhance the knowledge and capability of people involved in the daily operation of business processes.

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Culture Change

Leadership Development Training - Managing your Team - Online Instructor-led 3hours

3 hours

$450.00

In this dynamic professional development program, you'll learn how to be an effective leader that is self-aware, builds trust, and can inspire a high performing team.

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Leadership Development Training - Become THE leader - Online Instructor-led 3hours

3 hours

$450.00

In this dynamic professional development program, you'll learn how to be an effective leader that is self-aware, builds trust, and can inspire a high performing team.

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Knowledge Management (KM) Training - Online Instructor-led 3hours

3 hours

$450.00

This course helps construct the knowledge base of the organisation by improving, systematising, retaining and making use of the intellectual resources of its employees.

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Practical ways of becoming more Resilient Training Course - 3hours

3 hours

$450.00

You will learn tools from leading sources such as the World Health Organisation (WHO) and Steven Covey (best selling author of 7 Habits of Highly Effective People) that you can use to proactively build your resilience and additional tools to employ in those tough times to maintain your reserves.

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